Shop Policy

SHOP POLICY

 

DROP OFF TIMES 7:30-9:30 AM LATEST PICK UP 5:30 PM PAYMENT POLICY CASH OR CHECK ONLY NEW CLIENTS CASH ONLY FIRST VISIT RETURNED CHECK FEE $25 AND CASH ONLY NEXT TWO VISITS

 

** ALL VACCINES REQUIRED INCLUDING BORDETELLA **

 

OUR ROUTINE

 

PICK UP TIMES RANGE FROM 12:00-5:30 PM AND WILL BE ARRANGED AT DROP OFF. ALL DOGS ARE BATHED IN THE MORNING FEATURING OUR RAINSOFT WATER TREATMENT SYSTEM AND HYDROSURGE MASSAGING POWER BATHING SYSTEM. NO HEAT CAGE DRYING AND LOW HEAT HAND DRYING. HOLDING CAGES ARE LINED WITH TOWELS AND HAVE FRESH WATER BOWLS. COMFORT PADS ARE AVAILABLE FOR DOGS WITH PHYSICAL AILMENTS FOR EXTRA SUPPORT AND COMFORT. FENCED IN SIDE YARD FOR POTTY BREAKS. FEEL FREE TO BRING YOUR PETS FAVORITE TOY OR A TREAT TO ENJOY DURING THEIR DAY AT THE SPA.

 

APPOINTMENT INFORMATION

 

PLEASE CALL FOR AN APPOINTMENT. I OFTEN BOOK 3-8 WEEKS IN ADVANCE, DEPENDING ON THE TIME OF YEAR, SO ALMOST ALL OF MY CLIENTS BOOK IN ADVANCE IN ORDER TO GUARANTEE THEIR PETS NEXT GROOMING APPOINTMENT. REMINDER CALLS ARE GIVEN THE DAY BEFORE YOUR PETS APPOINTMENT. WE DO HAVE A STRICT CANCELLATION POLICY. CANCELLATION POLICY IS POSTED AT THE SALON.

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